About Stagecoach East Midlands

Key facts May 2018 – April 2019

• 44 million passengers 
• 20 million miles operated 
• 1300 employees 
• 460 vehicles 
• 99.4% reliability 
• 90.8% punctuality

Introduction

Stagecoach East Midlands is the region’s largest bus operator and runs local bus services in Kingston upon Hull, throughout Lincolnshire, Nottinghamshire and South Yorkshire. Every day our staff continue to work hard to provide safe, reliable, punctual, clean and comfortable bus services at affordable prices for our customers.

During the period from May 2018 to April 2019 some 44,000,000 people travelled with us across the region. Every day we post live travel updates on Twitter @StagecoachEMid and we now have over 10.3K followers with many regularly using this platform to get in touch; people can also contact us by email, phone, letter and via our website. This essential feedback ensures that we keep improving travel experiences.

Click on the tabs to the left for a few of the highlights from our year.

Seasiders

A new Seasiders’ story book was introduced at a Family Fun Day in Skegness on 30 May 2019. A donation from sales was made to Active Lincolnshire, a charity working to promote the benefits of a healthy lifestyle throughout Lincolnshire. The story focuses on Sweetie, the Seasider who enjoys a few too many treats, and tells of how her friends help her with tips on healthy eating, exercise and meditation; the result of all Sweetie’s hard work is that she enters the Olympics and wins the race!

Scunthorpe

During October we introduced our Simplibus approach to the local bus network in Scunthorpe, working with the TAS Partnership, North Lincolnshire Council and Hornsby Travel. Launched at two events in Scunthorpe town centre and Ashby, Simplibus offers improved bus routes, great value fares, regular frequencies and better links to retail parks on the outskirts of town.

Pronto

Eleven brand new high-specification double decker buses were launched on the Pronto bus route between Nottingham, Mansfield and Chesterfield, which effectively doubled the number of seats provided by the service. The new buses feature environmentally friendly Euro VI engines, USB charging ports, wi-fi and luxury e-leather high backed seats. A launch event in the centre of Nottingham showcased one of the new buses and featured singing waiters handing out free slices of pizza to visitors.

InterConnect Bus Walks

We launched our ‘InterConnect Bus Walks’ this year in partnership with the county and district councils along with the Lincolnshire Ramblers Association. The project encourages people to use the InterConnect bus routes to travel to the start and finish points of seven linear walking routes of varying lengths, which are suitable for beginners, families and experienced walkers. The Bus Walks aim to promote the use of bus services for leisure activities, highlight the health benefits of fresh air and exercise, and emphasise the environmental credentials of bus travel.

The Community 

On 15 June 2018 we launched our ‘East Midlands’ Community Bus’ named ‘Hattie’ in Louth town centre along with representatives of Age UK; Stagecoach donated £1000 to Age UK to celebrate the introduction of the Community Bus, which can be booked for charity and community events across the region to provide tea and coffee making facilities, relaxation and activities and games for children.

Getting There Together 

In October, Stagecoach East Midlands celebrated the ‘Getting There Together’ Campaign which ran over a full month and included ‘Customer Service Week’, ‘National Inclusion Week’, ‘Safety and Wellbeing Week’ and ‘Environment and Community Week’. Activities included setting up food collection points at depots to make donations to local food banks. We also produced a special story book for children highlighting the importance of looking after bees and wildlife which was donated to schools and libraries across the region.

Our Team