Key facts May 2017 – April 2018
- 45 million passengers
- 20 million miles operated
- 1300 employees
- 480 vehicles
- 99.5% reliability
- 90.3% punctuality
Stagecoach East Midlands is the region’s largest bus operator and runs local bus services in Kingston upon Hull, throughout Lincolnshire, Nottinghamshire and South Yorkshire. Every day our staff work hard to provide safe, reliable, punctual, clean and comfortable bus services at affordable prices for our customers.
This annual report covers the year from May 2017 to April 2018.
During the last twelve months we have continued to invest in our bus services, including £4 million in new buses and £1 million in the latest ticket machine technology. We have recently introduced contactless payment facilities to all of our bus services as a convenient alternative to cash; tickets can also be purchased in advance online through our e-shop and from our Mobile App.
Last year 45 million people travelled with us across the region.
Every day we post live travel updates on Twitter @StagecoachEMid and we now have over 9,500 followers with many regularly using social media to keep up to date with the latest travel information and get in touch with us. Customers also contact us by email, phone, letter, and through our website; this essential feedback ensures that we can keep improving the experience of travelling by bus.
Click on the tabs to the left for a few of the highlights from our year.