Key facts May 2016 – April 2017
- 46.5 million passengers
- 20.5 million miles operated
- 1,274 employees
- 478 vehicles
- 99.4% reliability
- 93.9% punctuality
Stagecoach East Midlands is the region’s largest bus operator and runs local bus services in Kingston upon Hull, throughout Lincolnshire, North Nottinghamshire and South Yorkshire. Every day our staff work hard to provide safe, reliable, punctual, clean and comfortable services at affordable prices for our customers.
This annual report covers the year from May 2016 to April 2017
During the last twelve months we’ve refreshed our most popular bus service brands, developed new partnerships with our local authorities and improved customer experiences. Our biggest initiative has been the launch of the new Stagecoach app, which can be used by our customers to plan journeys, buy tickets and track buses in real time to provide accurate departure information.
Last year 46.5 million people travelled with us across the region.
Every day we post live travel updates on Twitter @StagecoachEMid and we now have over 6,500 followers with many sending us tweets about their bus journeys. Our customers can also get in touch by email, phone, letter, and via our website. This essential feedback ensures we can keep improving their travel experience.
Click on the tabs to the left for a few of the highlights from our year.