As part of our drive to provide continuous customer satisfaction, we welcome your views.
If you have a specific question or issue, then please write to us or call us as per the information provided.
In the case of complaints, it would help us if you include the ticket for the journey, as it gives us a great deal of information.
We make every effort to answer your enquiry as quickly as possible.
For lost property enquiries please contact us on the above-mentioned telephone number or e-mail address.
Guide to tickets
Please see our guide to tickets for a summary of our tickets and passenger types in Midlands and if you still have a question, please call or email us.
Registered Office: Midland Red (South) Ltd, One Stockport Exchange, 20 Railway Road, Stockport, SK1 3SW (Registered in England & Wales No. 1556310).