Key facts May 2013 – April 2014
- 42.05 million passengers
- 18.21 million miles operated
- 1,197 employees
- 407 buses
- 99.4% reliability
- 3.1 million investment
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Discover key information about Stagecoach Merseyside and South Lancashire’s operations, including information on our passengers, staff, services, fares, fleet and environment.
We run safe, reliable, clean, punctual and comfortable bus services through Merseyside, Cheshire South Lancashire and parts of Greater Manchester.
You can also find out more about our parent company, Stagecoach UK Bus.
Our switchboard is open from 09:00 to 17:00, Monday to Friday.
Telephone: 0151 330 6200
Fax: 0151 330 6210
Head Office, Gillmoss Bus Depot, East Lancashire Road, Liverpool,L11 0BB
We really value your opinion on how we are doing - please feel free to drop us an email or write to us.
Telephone: 0151 239 5007
Follow us on Twitter @stagecoachmcsl to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).
Please remember to include details of the route, date and time of the bus journey you were on.
If you have a lost property enquiry, please contact the depot in the area you were travelling in when you lost the item:
Please see our guide to tickets for a summary of our tickets and passenger types in the West of England and if you still have a question, please call or email us.
Glenvale Transport Ltd. (t/a Stagecoach Merseyside & South Lancashire), a company registered in England (03990677), whose registered office is: Daw Bank, Stockport, Cheshire, SK3 0DU.
For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:
Telephone: 0345 810 1000* or
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
Please use our online form to report your lost or stolen ticket, or you can contact your local Stagecoach Bus office.
Telephone: 0151 330 6200 or
For online paper ticket enquiries (eg unirider tickets) please contact us:
Telephone: 0141 352 4462* or
Lines are open 09:00 to 17:00, Monday to Friday, excluding Bank Holidays.
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.
Telephone: 0871 200 22 33*
*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.