Key facts May 2018 – April 2019
- 46.7 million passengers
- 18.4 million miles operated
- 1,223 employees
- 426 buses
- 91% reliability
- 3.5 million investment
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We all need to do whatever we can to protect each other from Coronavirus, so in line with the latest government guidance, there are measures in place to help you to travel with confidence, including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering when using public transport, throughout your journey. Please avoid busy times, use contactless payment where you can and take your litter with you. For up to date information see our Coronavirus page.
There are temporary timetables in Wales between 25 October and 9 November due to a two-week Welsh Government lockdown.
Discover key information about Stagecoach Merseyside and South Lancashire’s operations, including information on our passengers, staff, services, fares, fleet and environment.
We run safe, reliable, clean, punctual and comfortable bus services through Merseyside, Cheshire South Lancashire and parts of Greater Manchester.
You can also find out more about our parent company, Stagecoach UK Bus.
Our switchboards are open from 09:00 to 17:00, Monday to Friday. *see below for alternative times.
Please see below for depot information:
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|Liverpool||0151 330 6200|
|Birkenhead||0151 645 8661
01772 255777 - Monday-Friday (7am-3.15pm)
07557009164 - Saturday & Sunday (9am-4pm)
|Disability helpdesk||0151 330 6200|
Email: For all Merseyside enquiries please email: [email protected]
Email: [email protected]
Head Office, Gillmoss Bus Depot, East Lancashire Road, Liverpool,L11 0BB
We really value your opinion on how we are doing - please feel free to drop us an email or write to us.
Follow us on Twitter @stagecoachmcsl to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).
Please remember to include details of the route, date and time of the bus journey you were on.
If you have a lost property enquiry, please contact the depot in the area you were travelling in when you lost the item:
Please see our guide to tickets for a summary of our tickets and passenger types in the West of England and if you still have a question, please call or email us.
Glenvale Transport Ltd. (t/a Stagecoach Merseyside & South Lancashire), a company registered in England (03990677), whose registered office is: One Stockport Exchange, 20 Railway Road, Stockport, SK1 3SW
For smartcard (including student smart uniriders) enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:
Telephone: 0345 810 1000* or
Email: [email protected]
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.
Telephone: 0871 200 22 33*
*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.