Key facts: May 2019 – April 2020
- 37.1 million passenger journeys
- 18.9 million miles operated
- 1,173 employees
- 384 buses
- 99.3% reliability
- 91.6% punctuality
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It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page.
Find services and tickets in your area faster. Set your location and you're good to go.
We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.
Find services and tickets in your area faster. Set your location and you're good to go.
We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.
Find out about Stagecoach Yorkshire's operations, including key facts and information on our passengers, staff, services, fares, fleet and environmental commitments.
We run safe, reliable, clean, punctual and comfortable local bus services across South Yorkshire and parts of West Yorkshire, including Barnsley, Rotherham, Doncaster, Sheffield, Pontefract and Wakefield. We also operate in North East Derbyshire, in and around the town of Chesterfield.
Click on the link below to download the annual report.
Stagecoach Yorkshire Annual report 2019-20
You can also find out more about our parent company, Stagecoach UK Bus.
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We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.
For South Yorkshire general enquiries or timetable and journey planning help please call 01709 515 151
Traveline is open:
Contact customer services on 0345 241 8000*
Email: [email protected]
Twitter: @stagecoachyrks
You can reach us between 8:00 and 18:00 from Monday to Friday and between 09:00 and 17:00 Saturday and Sunday.
Disability Helpdesk
Email: [email protected]
* Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
Follow and tweet us on Twitter @stagecoachyrks to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).
Please remember to include details of the route, date and time of the bus journey you were on.
Please see our guide to tickets for a summary of our tickets and passenger types in Yorkshire and if you still have a question, please tweet, call or email us for help.
Stagecoach Yorkshire is the trading name of The Yorkshire Traction Co Ltd, registered company no. 2065401, registered office: One Stockport Exchange, 20 Railway Road, Stockport, SK1 3SW.
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open from 08:00 to 20:00 - 7 days a week.
Telephone: 01709 515 151 *
*Calls are charged at local rate (plus potential additional charges dependent on provider).
If you still haven't found what you're looking for, please email or tweet our Stagecoach Yorkshire team who will get back to you.
Email: [email protected]
Twitter: @stagecoachyrks
For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets including student uniriders, etc. please contact us:
Telephone: 0345 810 1000 * or
Email: [email protected]
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
Usual opening hours:
Our switchboard is open from 08:30 to 17:00, Monday to Friday.
Telephone: 0114 272 8282
Fax: 0114 279 8120
Email: [email protected]. This email is for general enquiries only. If you wish to make a complaint please complete our feedback form.
Enquiries about Stagecoach Smart products and cards can be made to the Smart helpline as normal on 0345 810 1000
Stagecoach Supertram, Nunnery Depot, Woodbourn Road, Sheffield S9 3LS
We really value your opinion on how we are doing - please feel free to drop us an email, write to us or complete our feedback form.
Follow us on Twitter @SCSupertram to get service updates, ask a quick question or tell us about your experiences travelling with Supertram (whether it's good, or not so good).
Please remember to include details of the route, date and time of the tram journey you were on.
Please see our guide to tickets for a summary of our tickets and passenger types in Yorkshire and if you still have a question, please call or email us.
Stagecoach Supertram is the trading name of South Yorkshire Supertram Ltd, registered company no. 2634683, registered office: One Stockport Exchange, 20 Railway Road, Stockport SK1 3SW
To view our current list of Supertram vacancies, visit our jobs page.