About Stagecoach Yorkshire and Chesterfield

Our customers

Our customers are at the heart of what we do. Each year around 25 million passengers trust us to get them where they need to be. Whether it's Steve on his way to a job interview, using the bus for the first time in ages or Moira who's making her twice-weekly trip to see her grandkids, Finn taking the school bus or Jasmine heading back to university, our services are an important part of the community.

We love our regular customers, getting to know their routines and sharing in their day-to-day lives. It's always great to welcome new faces on board, too, and we're happy to help get them where they need to be.

Our people

It’s our people who make our service special. They do more than make the wheels go round; they are the very spirit of Stagecoach. From bus drivers, to engineers, cleaners and customer service staff, there are 1,170 of us working together locally to make sure we provide a fantastic service for our customers.

But it doesn't stop there. There are over 24,000 of us working together nationally to help us reach our goal of becoming the UK's favourite and most successful public transport company. That's a lot of people and creating an inclusive workforce is a responsibility we take seriously. For instance, we're proud to say that the number of female bus drivers continues to grow each year and we celebrate diversity across the whole business. 

The future of Stagecoach relies on supporting our country’s young people. We’ve been at the forefront of championing apprentices in our workforce for years. Right now there are over 1000 apprentices across our business in England, Scotland and Wales. Our apprenticeship scheme is award-winning and can help deliver the skills needed to support the new technologies and fleets of the future.  

Our communities

Our mission has always been the same: connecting people and communities. 

All of our depots are proud to be a part of day-to-day life in their community, whether it's getting to know the names and faces of regular customers or supporting local causes, we care about our communities. 

Our environment

We continue our aim to become a greener, smarter bus operator; not just on the road but in our depots, workshops, offices and canteens. Stagecoach Group has achieved the Carbon Trust Standard for reducing energy consumption, and continues to have a challenging CO2 reduction programme. Our hybrid electric buses and new buses with the latest Euro 6 engines are designed to maximise fuel efficiency. The rest of our fleet runs on B30 diesel which has only 70% carbon content. Our engines are fitted with controls which optimise fuel consumption. Every bus is fitted with technology that gives drivers instant feedback on their driving and allows us to better assess performance. 

Read more about our sustainability strategy and our drive to net zero

Our services

Our tickets and tech

We’ve made the bus journey simple for everyone and embraced the changes that have come into effect over the past 40 years. Tickets can be bought in advance on our website or app or paid for with contactless on board.

Don’t worry if that’s not your thing, we still accept cash. Plus, our fares are among the lowest of any national UK bus company.  

We know there’s no such thing as “one size fits all” so we offer a wide range of tickets so you, our customer, can choose the best value travel for you. 

We’ve updated our website and app to make bus travel even easier. Catching the bus today, tomorrow or later? Our Plan your journey feature does exactly what it says on the tin so you can plan the date, time and route of your journey. Not sure where to wait for the bus? Use the website or app to find your nearest bus stop.   

We added a live map to our Stagecoach Bus App, letting you track where your bus is on the route and check if you’ve got time to grab a coffee before it arrives. Plus, our Busy Bus indicator on the app shows you when it’s the quietest time to travel. Forget time travel...this is travel for the 21st century.