Key facts May 2018 – April 2019
- 32.5 million passengers journeys
- 28.7 million miles operated
- 1,309 employees
- 468 buses and coaches
- 99.8% reliability
- £10.1 million investment
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It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can
For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page.
Discover everything you need to know about Stagecoach East Scotland's operations, including key facts and information on our passengers, staff, services, fares, fleet and environment.
We run safe, reliable, clean, punctual and comfortable local bus and coach services. Our routes run through Fife, Dundee, Perthshire and Angus and into Aberdeen, Edinburgh, Glasgow and Stirling.
You can also find out more about our parent company, Stagecoach UK Bus.
Email: [email protected]
To find out more about getting your mobility scooter approved as suitable for travel by bus, please read the Confederation of Passenger Transport (CPT) guidance
For more information on our wheelchair accessible vehicles go to our Conditions of Carriage.
Journey Assistance Cards are available if you need a bit more help when using the bus. Find out more about our Journey Assistance Programme.
You can reach us between 8:00 and 18:00 from Monday to Friday and between 09:00 and 17:00 Saturday and Sunday.
Email: [email protected]
Postal address: Customer Services, FREEPOST STAGECOACH (that's all you need!)
Phone: 0345 241 8000*
We really value your opinion on how we are doing - please feel free to write to us or fill out our online feedback form.
Follow us on Twitter @StagecoachEScot or Facebook @StagecoachEastScotland to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).
Please remember to include details of the route, date and time of the bus journey you were on.
If you have a lost property enquiry, please complete our lost property form.
Please see our guide to tickets for a summary of our tickets and passenger types in the East of Scotland and if you still have a question, please call or email us.
Fife Scottish Omnibuses Limited, trading as Stagecoach East Scotland, Stagecoach in Fife, Stagecoach in Perth, Stagecoach Strathtay and Rennies Coaches. Registered in Scotland No. 261236. Registered Address: 10 Dunkeld Road, Perth, PH1 5TW.
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open 24 hours a day, 7 days a week.
Telephone: 0871 200 22 33*
*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.
If you still haven't found what you're looking for, please tweet, call, or email us from 09:00 to 17:00, Monday to Friday.
For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:
0345 810 1000* or Email: [email protected]
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
* Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
Please use our online form to report your lost or stolen ticket, or you can contact your local Stagecoach Bus office.