Key Facts
- 12.9 million passenger journeys
- 13.287 million miles operated
- 873 employees
- 270 buses
- reliability
- punctuality
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Find services and tickets in your area faster. Set your location and you're good to go.
We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.
Find services and tickets in your area faster. Set your location and you're good to go.
We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.
We’re Stagecoach in South Wales
You probably know us as the local bus company in South Wales but, fun fact, we’re one of the largest bus operators in the UK. Since 1980, we’ve run express and local bus services across the country and we continue to play an important role in helping people access work, education, health, shopping and leisure. Find out about Stagecoach South Wales' operations, including information on our passengers, staff, services, fares, fleet and environmental commitments.
We run safe, reliable, clean, punctual and comfortable local bus services all over South East Wales.
Our services run throughout South East Wales in the unitary Authorities of Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Merthyr Tydfil, Neath, Newport, Monmouthshire, Powys, Rhondda Cynon Taf, Swansea and Torfaen as well as services into Herefordshire.
For information on all our available tickets and zones download our Tickets to Go guide.
Our parent company, Stagecoach Group, also looks after megabus.com, our intercity coach company that connects communities across longer distances.
We're proud to be many things to many people. Pop into town on one of our local services. Heading further afield for a day out? We'll get your journey off to a great start. Need to find an easy, affordable way to help your staff get to work? Our Stagecoach Solutions team is ready to help.
We've achieved so much in the last 40 years and we're proud of our go-getting spirit.
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We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.
You can reach us between 08:00 and 18:00 from Monday to Friday and between 09:00 and 17:00 Saturday and Sunday.
Email: [email protected]
Postal address: Customer Services, FREEPOST STAGECOACH (that's all you need!)
Phone: 0345 241 8000*
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both UK landlines and mobiles.
We really value your opinion on how we are doing - please feel free to write to us or fill out our online feedback form.
To find out how to promote your brand on Stagecoach buses anywhere within the UK, please visit Global or call them on 0800 808 5619.
To advertise on our bus tickets, please visit Ticket Media or call them on 0800 0286778.
Follow us on Twitter @StagecoachWales to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).
Please remember to include details of the route, date and time of the bus journey you were on.
If you have a lost property enquiry, please complete our lost property form.
Red & White Services Limited, a company registered in England and Wales (Registered No. 2555509), whose registered office is Stagecoach Services Ltd; One Stockport Exchange, 20 Railway Road, Stockport, Cheshire, SK1 3SW.
Whether you've bought your ticket from our website, our app or from the driver, we're available to lend a hand.
For help with purchases as well as refunds, delivery or ticket issues, lost/stolen tickets, or anything else, please contact us, including as much detail as possible plus any screenshots which you think may help:
Phone: 0345 241 8000* or Email: [email protected]
You can reach us between 08:00 and 18:00 from Monday to Friday and between 09:00 and 17:00 Saturday and Sunday.
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both UK landlines and mobiles.
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open 07:00 to 20:00 daily throughout the year.
Free Telephone: 0800 464 0000
Bus Appeals Body c/o Bus Users UK exists to help you get the best from your bus service.
If you need advice or if you have complained about a bus service and have not had a satisfactory response, they can be contacted on the details below;
Telephone: 02920 221 370
Email: [email protected]
If you still haven't found what you're looking for, please tweet, call, or email us. We're available between 08:00 and 18:00 from Monday to Friday and between 09:00 and 17:00 Saturday and Sunday.
Twitter: @stagecoachWales
Phone: 0345 241 8000*
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both UK landlines and mobiles.